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Frequently Asked Questions

  • What are the requirements for my dog to join the Hood?
    All hounds must be up to date with their C5 vaccinations and worming treatment. Puppies must have had their final vaccination at least 14 days before attending. All hounds over the age of 12 months must be desexed. Undesexed females under the age of 12 months can not attend if they are in season. Pet parents must have completed the intake questionnaire, have agreed to our Terms & Conditions and provided proof of vaccinations and desexing before dropping off their hounds.
  • Why choose Hounds of the Hood?
    Most dogs are social and enjoy the company of other fellow hounds. While at daycare, they will receive mental stimulation, exercise, and engagement. You can be confident that your dog is being well taken care of and is happy until you pick them up. We organise structured activities for the playgroups and also have a dedicated area for senior, shy and low energy dogs. All staff are experienced with dogs in positive reinforcement training techniques, canine body language, ways to de-escalate conflict between dogs and canine First Aid.
  • How much does it cost?
    Check out our Services page for our rates. These are subject to change.
  • Do I need to book my dog in for each visit
    Yes! We ask that you book your dogs in with at least 12 hours notice so that we can manage our dog to staff ratios for the best possible experience each time your Hound visits. You can book in via our member portal
  • What additional services are available as part of my doggy daycare booking?
    We can feed your dog lunch if this is part of their normal routine We make note of any dietary restrictions your dog may have, and manage treat giving accordingly We offer a wash and dry service (at additional cost) - full grooming service available soon We have two main play sessions each day (one indoors and one outdoors), followed by a sniff safari!
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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